Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your access to and use of the Scr55 Casino website, applications, games, account services and related features. They form a legal agreement between you and the operator of the website. Additional rules may apply to particular games, promotions, payment methods or services. Those rules will be shown to you when relevant and form part of these Terms & Conditions.

By visiting the website, registering an account, depositing money or playing a game, you agree to follow these terms, the Privacy Policy, responsible gambling information and any other rules displayed on the website. If there is a conflict between these terms and a specific game or promotion rule, the specific rule may apply to that game or promotion to the extent of the conflict.

You are responsible for reading the current version of these terms before using the website. Scr55 Casino may update, replace or amend the terms when necessary, including to reflect changes to services, technology, law or operational requirements. Continued use of the website after an update means that you accept the revised terms. If you do not accept a change, you must stop using the website.

Legal use of the website

You must only use Scr55 Casino where online gambling and the particular services you access are lawful. Laws may differ between Australian states and territories and between other locations. You are responsible for checking the laws that apply to you before registering or playing. Scr55 Casino does not invite you to use the website where access or gambling would be unlawful.

• You must be legally permitted to use gambling services in your location.
• You must meet the applicable minimum age requirement before opening or using an account.
• You must not access the website from a location where its services are restricted or prohibited.
• You must not use the website for an unlawful purpose or in breach of any applicable law.
• You must follow any technical, identity or location checks that apply to your use of the services.

2. Accounts, identity and security

Some services require you to create a personal account. You must provide information that is accurate, complete and current. Information may include your name, date of birth, contact information, payment information and identity documents where verification is required. You must update your information if it changes. Providing false, misleading or incomplete information may result in restrictions on your account or cancellation of transactions, subject to applicable law.

An account is personal to you. You must not allow another person to use it, use another person’s account, sell or transfer your account, or permit someone else to deposit or play on your behalf. You are responsible for keeping your username, password, devices and account information secure. You should choose a strong password and avoid sharing it with anyone.

You must tell Scr55 Casino as soon as reasonably possible if you believe that your account has been accessed without permission, your password has been disclosed, or a transaction is not recognised. You may be responsible for activity carried out through your account before the issue is reported, except where applicable law provides otherwise.

Scr55 Casino may carry out age, identity, payment, fraud, affordability or other compliance checks. You agree to provide reasonable information and documents needed for these checks. An account, deposit, withdrawal or game session may be delayed or restricted while a check is being completed. Scr55 Casino may refuse or close an account where it cannot reasonably verify the required information or where the account appears to breach these terms.

One account and responsible access

Unless the website expressly permits otherwise, you may hold only one account. If more than one account is created, or if an account is created to avoid a restriction, limit, self-exclusion arrangement or other control, Scr55 Casino may take appropriate action. This may include closing duplicate accounts, cancelling affected activity and returning eligible funds after necessary checks and deductions required by law.

You should not use the website if you are experiencing difficulty controlling your gambling. Available responsible gambling tools may include deposit limits, session controls, time reminders, temporary breaks or self-exclusion. The availability and operation of tools may vary. You remain responsible for using the controls that suit your circumstances and for seeking independent support if gambling is causing concern.

3. Games, deposits, withdrawals and promotions

Casino games involve risk and outcomes are not guaranteed. You may lose money and should only play with funds you can afford to lose. Game rules, stake options, return information and any applicable restrictions will be displayed where relevant. You should review those details before starting a game. Unless a technical issue or legal requirement applies, completed game results are generally treated as final.

You may only deposit funds using a payment method that belongs to you or that you are authorised to use. Deposits must be made for genuine personal use and not for unlawful activity, fraud, money laundering or providing funds to another player. Scr55 Casino may refuse, reverse or investigate a transaction where required for security, compliance or technical reasons.

Payment providers may apply their own terms, processing times, fees, limits and verification requirements. Scr55 Casino is not responsible for a delay or failure caused by a bank, payment provider, internet service, device or other third party outside its reasonable control. Any displayed balance may be subject to verification, correction of an obvious error or investigation of suspicious activity.

Withdrawals may require account, identity and payment verification. The method used to return funds may depend on security requirements, payment provider rules and applicable law. You must provide accurate payment information and cooperate with reasonable checks. Scr55 Casino may delay or restrict a withdrawal where an account is under review, information is incomplete, a transaction is disputed or there is a suspected breach of these terms.

Bonuses and promotional offers

Promotions, bonuses, free plays and other offers are subject to their own terms. Those terms may state who is eligible, how an offer is claimed, which games qualify, whether wagering requirements apply, when an offer expires and how winnings or unused amounts are treated. You should read the full promotional terms before accepting an offer.

Unless the applicable offer terms say otherwise, a promotion is intended for one person and one account only. Scr55 Casino may withdraw or amend an offer where it has been issued in error, is no longer available, cannot lawfully be provided, or appears to have been obtained through misuse. You must not use a promotion through collusion, multiple accounts, automated activity or another method designed to obtain an unfair advantage.

• Do not deposit or play solely to obtain a promotion if you do not understand its conditions.
• Check expiry dates and any game, stake, payment or withdrawal restrictions.
• Do not transfer promotional value or promotional winnings to another account.
• Do not use software, scripts or automated tools to access or exploit an offer.
• If an offer is unclear, do not rely on an assumption; review the displayed terms before participating.

4. Acceptable use, privacy and account action

You must use the website responsibly and in a way that does not interfere with its operation or other players’ access. You must not introduce viruses or harmful code, attempt to bypass security, probe or attack the website, copy or modify content without permission, scrape data, use bots, or interfere with games, payment systems or account controls.

You must not engage in fraud, collusion, cheating, money laundering, identity misuse, chargeback abuse or any conduct that could damage the website or its users. You must not use the website to publish unlawful, threatening, abusive, discriminatory or deceptive material. Scr55 Casino may investigate suspected misuse and may preserve or disclose information where reasonably necessary to protect users, the business, payment systems or legal rights.

Personal information is handled in accordance with the Scr55 Casino Privacy Policy. The Privacy Policy explains the types of information that may be collected, how it may be used, when it may be shared, how it is protected and the choices available to you. By using the website, you acknowledge that relevant information may be processed for account management, security, verification, payments, customer support, responsible gambling and legal compliance.

Suspension, closure and self-exclusion

Scr55 Casino may suspend, limit or close an account where it reasonably considers that the account or activity may breach these terms, involve unlawful conduct, present a security or compliance risk, or require further verification. Access may also be restricted because of a responsible gambling request, a legal requirement, a technical issue or a direction from a relevant authority or service provider.

You may request closure of your account at any time. If you want to stop gambling for a period or permanently, you should use available self-exclusion or account restriction options rather than simply leaving the account unused. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, investigations, disputes or compliance checks.

If an account is closed, any remaining balance will be handled in accordance with applicable law, verification requirements, payment rules and these terms. Scr55 Casino may retain information where required for legal, regulatory, fraud prevention, dispute resolution or responsible gambling purposes.

5. Website availability, liability and legal information

The website and its services are provided subject to availability. Maintenance, updates, technical faults, internet interruptions, cyber incidents, payment provider issues and events outside reasonable control may affect access or game play. Scr55 Casino does not promise that the website will always be available, error-free, secure or compatible with every device or connection.

You are responsible for your device, internet connection, software and any charges imposed by your telecommunications or payment provider. You should keep your device and security software updated and take reasonable steps to protect your account information. If a technical fault affects a game or transaction, Scr55 Casino may investigate and take reasonable corrective action in accordance with applicable law.

To the extent permitted by law, Scr55 Casino is not responsible for losses arising from your failure to follow these terms, misuse of your account, inaccurate information, unauthorised access caused by your actions, interruption outside reasonable control or use of an unsupported device or connection. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded, restricted or modified.

Website content is provided for general information and may change without notice. Scr55 Casino does not guarantee that all content is complete, current or suitable for your particular circumstances. Links to third-party websites or services may be provided for convenience. Those third parties operate under their own terms and privacy practices, and you should review them before using an external service.

Complaints and applicable law

If you have a question, transaction concern or complaint, please use the support or complaints process made available on the website. Provide enough information for the matter to be identified, including relevant dates, account details and a clear description of the issue. You should not send passwords or unnecessary sensitive information. Scr55 Casino may request further information to investigate the matter.

These terms are intended to operate consistently with applicable Australian law and any other mandatory law that applies to your use of the website. Where a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not waive the right to enforce it later.

If you have questions about these Terms & Conditions, review the information available through the website before using the services. By continuing to access or use Scr55 Casino, you confirm that you have had the opportunity to read and understand these terms and agree to be bound by the version in force at the time of use.